Privacy policy.

Last Updated: November 22, 2025

Restored Roots Remediation LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, communicate with us, or use our services.

By using our website, submitting information, or interacting with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

This may include:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Photos related to your property

  • Inspection reports

  • Home testing results

  • Details submitted through our contact form or booking form

Information Collected Automatically

Through analytics and website technology, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and browsing behavior

Information Collected Through Integrated Services

We use third-party platforms that may receive or store your information, including:

  • JobTread (contact form syncing, project management, client portal access)

  • Quo / OpenPhone (phone call scheduling and recorded calls)

  • Analytics tools (traffic and usage reporting)

2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and service requests

  • Provide estimates, consultations, and project communication

  • Coordinate scheduling and client onboarding

  • Create and manage client accounts in JobTread

  • Improve website functionality and user experience

  • Maintain administrative and operational records

  • Comply with legal, regulatory, or safety obligations

We do not sell personal information.

3. Call Recording Notice

Phone calls booked through our online scheduling link and routed through Quo / OpenPhone may be recorded for:

  • quality assurance

  • training

  • recordkeeping

By scheduling or participating in a recorded call, you consent to this recording. If you prefer not to be recorded, please notify us in advance by emailing info@restoredrootsremediation.com.

4. How We Share Information

We may share information only as necessary with:

  • Service providers (such as JobTread, OpenPhone, analytics platforms)

  • Third parties required to deliver requested services

  • Legal authorities, if required by law

We do not share information with advertisers, data brokers, or unrelated third parties.

5. Cookies and Tracking

Our website may use cookies to support basic functionality and analytics.
A simple notice may appear when you visit the site.

You can disable cookies through your browser settings.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal data from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain information only as long as needed for:

  • business operations

  • project documentation

  • legal or regulatory compliance

You may request deletion where permitted by law.

8. Access, Updates, and Requests

You may request to:

  • access your personal information

  • correct inaccurate information

  • request deletion (subject to legal limits)

  • ask questions about how your data is used

Contact us at:
info@restoredrootsremediation.com

9. Children’s Privacy

We do not market to or knowingly collect information from minors under 18.
If information is submitted regarding a minor, we will delete it upon request.

10. Third-Party Links

Our website may include links to external platforms, including:

  • JobTread client login

  • Scheduling pages

  • Resource content

We are not responsible for the privacy practices of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

Continued use of our website constitutes acceptance of the updated policy.

12. Contact Information

Restored Roots Remediation LLC
Vancouver, WA
Email: info@restoredrootsremediation.com