Shawn Gaines, Lead Technician

Shawn Gaines brings six years of hands-on experience in the remediation industry to his role as Lead Technician at Restored Roots Remediation. He began his career as an entry-level technician, learning the foundational skills of the trade, and progressed into leadership roles, including serving as a project manager. These experiences helped him develop a deep understanding of remediation work, allowing him to confidently guide clients through every phase of a project from start to finish.

What Shawn enjoys most about field work is the opportunity to step into challenging or unfortunate situations and make a positive difference. He takes pride in transforming a problem into a better outcome through his own hands and finds it deeply rewarding to provide comfort and peace of mind to clients during stressful circumstances. Known for his calm-minded approach, Shawn leads with steady confidence, helping clients feel reassured and supported throughout the entire remediation process.

At Restored Roots Remediation, Shawn’s strengths include his thorough understanding of the remediation process, his ability to identify and resolve issues proactively, and his commitment to being present and attentive on site. His thoughtful, straightforward perspective allows him to stay focused on what will best support the homeowner at every stage of the project. His dedication reflects the company’s core values of Transparency, Non-Toxicity, Consistency, and Compassion, and his passion for helping others is evident in every project he takes on.

Beyond his professional role, Shawn is a devoted family man who finds joy and meaning in his life at home. His wife, Suzanne, is a constant source of encouragement and partnership, and together they share the delight of raising their young daughter, who brings warmth and happiness to their days. Their household is also brightened by the presence of three huskies—all rescues from shelters—who have become beloved members of the family and add energy and togetherness to daily life.

Shawn describes himself as a calm, patient, and curious individual who enjoys working with his hands and tackling practical challenges. His interests include automotive work and fabrication, and he takes great pride in having purchased and cared for his grandparents’ home—a place filled with sentimental value that he is committed to maintaining as part of his family’s legacy. His hands-on nature, steady demeanor, and genuine desire to help others shape not only who he is at home, but also who he is on every job site.

Shawn’s presence brings comfort, reliability, and confidence to clients and teammates alike. His dedication to making a meaningful difference and his commitment to high-quality work make him an invaluable part of the Restored Roots Remediation team.